Convention Services Manager
Company: Westin Arlington Gateway
Location: Arlington
Posted on: September 19, 2022
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
The Westin Arlington Gateway is perfectly located two blocks from
the Ballston Metro Station, offering guests the convenience of
reaching the nation's Capital in just minutes. See historic
monuments and museums, shop trendy Georgetown, slip in a round of
golf after your meetings, or enjoy a day in DuPont Circle just a
metro ride away. The hotel features 338 modern guestrooms
(including 14 suites) with modern amenities.
Overview
Responsible for the management of all aspects and functions of the
Convention Services Department in accordance with Hotel standards.
Coordinates arrangements and details for clients' functions.
Directs, implements and maintains a management philosophy that
serves as a guide to Convention Services staff.
Responsibilities
-Anticipate client and individual guest needs associated with
execution of event
-Resolve complaints and requests to client satisfaction.
-Maintain complete knowledge of daily scheduled group functions,
times, locations, amount of people and specified requirements.
-Review sales and labor costs for previous day; resolve
discrepancies with Accounting. Track actuals against budget.
-Manage group room blocks up until contracted "cut off"
-Prepare accurate deposit invoices
-Review Final bill for completeness and accuracy.
-Prepare and distribute, in a timely manner, accurate Banquet event
orders.
Keywords: Westin Arlington Gateway, Arlington , Convention Services Manager, Executive , Arlington, Virginia
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