Business Travel Sales Manager
Company: B. F. Saul Company Hospitality Group
Location: Arlington
Posted on: June 23, 2022
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton Hotels, and Best Western: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
This position is responsible for selling the total hotel with
emphasis on all public areas in support of the hotels rooms and
catering merchandising efforts. Focus on championing customer and
owner objectives in support of Our Quality Pledge and Standards of
Service. The hotel's and the company's Mission Statement is of
paramount importance. This position requires active participation
in the direct sales effort. This is a position requiring direct
customer focus and ability to sell our products and services to a
wide range of market segments. This position is also responsible
for generating new business and maintaining existing
client/corporate accounts.
Responsibilities
-Sales/Revenue Maximization: Attend hotel revenue meetings,
participate in annual business case submissions, RFP pricing
strategy as well as complete & submit RFPs as needed. Identify and
solicit new accounts.
-Cost Control:Responsible for management of sales expenses to
maximize hotel profitability. Follows B. F. Saul Company
Hospitality Group procurement guidelines and applies good business
judgment. Assists with the preparation and management of the
department budget. Manages and maintains company assets to stay
within budget guidelines and prolong the life of company
resources.
-Guest Service: Accountable for client satisfaction by ensuring
service standards are met and clients' needs are responded to in a
timely manner. Ensures effective communication of client to
appropriate operational departments. Resolves clients' complaints
and concerns in courteous and friendly manner, focuses on service
recovery when applicable.
-Technical Acumen:Responsible for utilizing sales and catering
tools/systems to accurately identify, report, forecast and
communicate sales data. Ensures integrity of sales data by
documenting information in Delphi on a daily basis. Utilizes sales
tools, and other market intelligence.
-Safety/Risk Management: Support operations to maintain standards
per B. F. Saul Company Hospitality Group, brand, local, state and
federal regulations. Ensures a clean and safe work environment, and
follows all B. F. Saul Company Hospitality Group procedures for
guest/employee incidents.
-Self/Workload Management: Responsible for effective self/workload
management. Demonstrates clear written and verbal communication
skills. Promotes collaboration and positive, professional work
environment. Attends all applicable daily, weekly and/or monthly
department/hotel meetings to ensure proper communication and
proactive planning. Adheres to all B. F. Saul Company Hospitality
Group Standard Operating Procedures.Qualifications
-Education: High school diploma or GED required. College degree or
equivalent experience preferred. Professional membership and
community involvement desired.
-Experience/Knowledge: Prior sales experience desired. Must be
detail oriented, have ability to communicate well with all levels
within and outside the organization, and be able to problem-solve
with employees and guests. Must be able to manage multiple
priorities in a fast-paced environment.
-Skills/Abilities: Experience with Lanyon and Hoteligence/Agency
360 preferred. Basic Microsoft Office and Delphi experience
desired.
-Physical Requirements: Ability to lift, push, and pull up to 20
pounds on an occasional basis.
#oneteam
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI182815089
Keywords: B. F. Saul Company Hospitality Group, Arlington , Business Travel Sales Manager, Executive , Arlington, Virginia
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