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Dealer Account Manager

Company: carfax
Location: Centreville
Posted on: May 14, 2022

Job Description:

Description Join our Winning Team as a Dealer Account ManagerWhen was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a strong mission and trusted brand. We're proud to work with people who care about what they do and work hard every day to deliver their best. -And just announced, the -return of the 4-day work week -from Memorial Day through Labor Day! We've created the type of company culture where the term, "work- hard play- hard" -isn't just a catchy saying, it's part of the -#CARFAXdifference! - -As a -Dealer Account Manager -you will:

  • Maintain, grow, and retain strong relationships while up-selling new products and services in a phone-based environment
  • Provide top notch Customer Service and establish rapport with key decision makers
  • Achieve monthly metric goals by driving growth with existing CARFAX dealers
  • Increase customer awareness, engagement, and retention by sharing the value proposition of CARFAX products
  • Collaborate with peers in the dealer business unit, sales, marketing, and finance to resolve issues and provide process improvements -
  • Demonstrate a strong work ethic by being a highly motivated self-starterRequirements:
    • Customer service, relationship management and retention experience
    • Exceptional communication & time management skills
    • Goal oriented and results focused
    • Ability to work independently and prioritize multiple tasks
    • Ability to persuade & influence others through demonstrated product knowledge
    • Experience with a CRM tool (Salesforce preferred)
    • Spanish speaking is a plus but not required About CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX - Vehicle History Report--- to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX---. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Keywords: carfax, Arlington , Dealer Account Manager, Executive , Centreville, Virginia

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