Company: Albertsons Company Inc.
Posted on: November 22, 2021
Deli Manager Deli Manager - Exemplifies strong customer service
in every aspect of the job. Directs and controls the operation of
the Deli Department, including supervising and training personnel
to achieve departmental and store sales and profit objectives.
Provides feedback and recommendations on operational issues and
personnel decisions to Store Director and Division management.
DUTIES AND RESPONSIBILITIES: * Champions corporate and division
customer service programs to meet or exceed division customer
service goals. Instills a culture of excellent customer service in
the department and throughout the store. * Responsible for total
store operations and directing associates throughout the store, as
well as department managers, in the absence of or as needed by the
Store Director (see Store Director job description). * Primary duty
is management of the Deli Department. In that regard, plans,
organizes and directs day-to-day operations of the Deli Department.
* Conducts daily inspections of all Deli sections and initiates
corrective measures to ensure compliance with product quality and
product rotation standards. Maintains in stock conditions, and
ensures compliance with code date standards; cleanliness,
sanitation and safety standards; and security requirements.
Controls pricing by following established division pricing
guidelines, and ensuring compliance with the coupon and discount
policies. * Implements Company and Division operating and
merchandising policies and practices. Controls merchandise shrink.
Supervises and participates in store inventory counts. Establishes
Deli Department operating procedures as required for implementation
of Company policies, Division directives and Store Director
instructions. Implements emergency procedures in the event of
equipment and computer software malfunctions or failure. * Orders
Deli product and maintains inventory levels according to Division
directives. Supervises the processing of all reclamation. Maintains
orderly and in stock conditions in back room, sales floor and all
Deli Department areas. * Supervises receiving, storing, stocking,
pricing and merchandising of all Deli May utilize hand trucks,
pallet jacks and the bailer. Properly accounts for merchandise
received. Handles positive customer and vendor relations. Engages
in suggestive selling and other sales techniques. Monitors daily
log sheet, purchase report, actual versus projected sales and
labor. * Prepares and displays appropriate product signage. * Under
supervision of the Store Director, directs the work of all Deli
Department associates. Schedules Deli Department associates to
ensure adequate coverage and service levels. Directs, motivates,
trains and participates in the hiring of all Deli Department
personnel. Ensures that all associates are instructed in the proper
performance of work duties and are knowledgeable about Company
policies and procedures. * Monitors associate performance and
effectively recommends personnel action such as hiring, firing,
layoff, promotion, demotion, and disciplinary action. Builds and
maintains associate morale. Resolves associate complaints where
appropriate and reports action taken to the Store Director.
Immediately reports any potential serious policy violations, for
matters including but not limited to working off the clock,
harassment, food safety and sanitation, discrimination, etc., to
the Store Director and assists in appropriate handling. Identifies
and trains associates with high potential for advancement
opportunities. * Understands the store and Deli Department Profit
and Loss statement, and plans department promotions accordingly.
Frequently communicates sales goals, department performance and
sales opportunities to department associates to ensure positive
results. * Answers and responds to incoming telephone calls
appropriately. Receives and appropriately resolves customer
complaints and reports to the Store Director as appropriate. *
Maintains confidentiality concerning associates, store sales, and
Company information. Maintains accurate department records. *
Responsible for performing all job duties with honesty and
integrity and in compliance with Company policies and procedures. *
Attends required training and sales meetings. * Provides feedback
and recommendations to Store Director or District Manager and
Division management teams on operational issues. Albertsons
Keywords: Albertsons Company Inc., Arlington , Deli Manager, Executive , Arlington, Virginia
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