Client Arrangements Manager

Company: Finnegan, Henderson, Farabow, Garrett & Dunner, LL
Location: Arlington
Posted on: February 24, 2021

Job Description:

Finnegan, one of the world's leading and largest intellectual property law firms, is seeking a Client Arrangements Manager. Under the primary direction of the Director of Billing, while also working directly with the General Counsel office, the Client Arrangements Manager is responsible for implementing negotiated client fee arrangements, analyzing, communicating, and ensuring compliance of Outside Counsel Guidelines and supporting the billing, e-billing, pricing and other legal operations functions. Responsibilities include: * Understanding the client arrangements cycle thoroughly and managing a wide portfolio of negotiated fee arrangements. * Reviewing and analyzing our client fee arrangements to ensure the corresponding billing information is implemented properly in our financial and legal management system. * Reviewing, analyzing, and implementing Outside Counsel Guidelines or billing guidelines received from clients to identify new requirements that will have an impact on the client's billing process or realization. * Communicating the client fee arrangements and billing requirements to appropriate Firm teams and personnel effectively. * Conducting root cause analyses to identify opportunities for process improvements and training that could prevent similar issues in the future through the process of addressing questions, issues, and fulfilling normal daily activities. * Working closely with other administrative departments (New Business Intake, Conflicts, IT, etc.) to implement system process and workflow improvements associated with billing and rate functionality. * Assisting with conversion to the new financial management system (Aderant). * Preparing year-end reporting for the client/matter exception rate increases for the Attorney's review and input. * Maintaining status reports for rejected invoices due to rate errors for the billing and ebilling teams. * Providing excellent client service to our attorneys, billing team, clients, and other firm personnel. * Other assigned duties as needed. Successful candidates must have an Associates degree; Bachelor's degree preferred, a minimum of 5 years of law firm or professional services billing experience, Elite, (Enterprise or 3E) software preferred, knowledge of Aderant Expert is a plus and familiarity with various e-billing software vendors, such as Serengeti, Collaborati, Passport, BillingPoint, CounselLink, e-Billing Hub or BillBlast is a plus. Must have a demonstrated proficiency in Microsoft Office Suite (including strong knowledge of Microsoft Excel) and the ability to understand complex billing arrangements to translate those terms into correct E-billing formatting for invoices. Candidates must be detail-oriented and extremely accurate, work well under pressure and without direct supervision, meet frequent deadlines, and prioritize multiple tasks. Excellent organizational skills, oral and written communication (including spelling and grammar) and interpersonal skills, ability to efficiently handle multiple tasks, a flexible attitude, the ability to manage changing assignments and priorities, a willingness to learn and acquire advanced duties and provide support to varied office members are required.

Keywords: Finnegan, Henderson, Farabow, Garrett & Dunner, LL, Arlington , Client Arrangements Manager, Executive , Arlington, Virginia