Client Arrangements Manager
Company: Finnegan, Henderson, Farabow, Garrett & Dunner, LL
Location: Arlington
Posted on: February 24, 2021
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Job Description:
Finnegan, one of the world's leading and largest intellectual
property law firms, is seeking a Client Arrangements Manager. Under
the primary direction of the Director of Billing, while also
working directly with the General Counsel office, the Client
Arrangements Manager is responsible for implementing negotiated
client fee arrangements, analyzing, communicating, and ensuring
compliance of Outside Counsel Guidelines and supporting the
billing, e-billing, pricing and other legal operations functions.
Responsibilities include: * Understanding the client arrangements
cycle thoroughly and managing a wide portfolio of negotiated fee
arrangements. * Reviewing and analyzing our client fee arrangements
to ensure the corresponding billing information is implemented
properly in our financial and legal management system. * Reviewing,
analyzing, and implementing Outside Counsel Guidelines or billing
guidelines received from clients to identify new requirements that
will have an impact on the client's billing process or realization.
* Communicating the client fee arrangements and billing
requirements to appropriate Firm teams and personnel effectively. *
Conducting root cause analyses to identify opportunities for
process improvements and training that could prevent similar issues
in the future through the process of addressing questions, issues,
and fulfilling normal daily activities. * Working closely with
other administrative departments (New Business Intake, Conflicts,
IT, etc.) to implement system process and workflow improvements
associated with billing and rate functionality. * Assisting with
conversion to the new financial management system (Aderant). *
Preparing year-end reporting for the client/matter exception rate
increases for the Attorney's review and input. * Maintaining status
reports for rejected invoices due to rate errors for the billing
and ebilling teams. * Providing excellent client service to our
attorneys, billing team, clients, and other firm personnel. * Other
assigned duties as needed. Successful candidates must have an
Associates degree; Bachelor's degree preferred, a minimum of 5
years of law firm or professional services billing experience,
Elite, (Enterprise or 3E) software preferred, knowledge of Aderant
Expert is a plus and familiarity with various e-billing software
vendors, such as Serengeti, Collaborati, Passport, BillingPoint,
CounselLink, e-Billing Hub or BillBlast is a plus. Must have a
demonstrated proficiency in Microsoft Office Suite (including
strong knowledge of Microsoft Excel) and the ability to understand
complex billing arrangements to translate those terms into correct
E-billing formatting for invoices. Candidates must be
detail-oriented and extremely accurate, work well under pressure
and without direct supervision, meet frequent deadlines, and
prioritize multiple tasks. Excellent organizational skills, oral
and written communication (including spelling and grammar) and
interpersonal skills, ability to efficiently handle multiple tasks,
a flexible attitude, the ability to manage changing assignments and
priorities, a willingness to learn and acquire advanced duties and
provide support to varied office members are required.
Keywords: Finnegan, Henderson, Farabow, Garrett & Dunner, LL, Arlington , Client Arrangements Manager, Executive , Arlington, Virginia
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