Sr. Director, Account Management
Company: The Health Management Academy
Location: Arlington
Posted on: February 22, 2021
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Job Description:
About The Academy:The Health Management Academy (The Academy)
brings together health system leaders and innovators to
collectively address the industry's biggest challenges and
opportunities. By assisting executives in cultivating peer
networks, understanding key strategic trends, establishing
pragmatic partnerships, and developing next-generation leaders, our
members are better positioned to lead industry transformation.The
Academy offers a dynamic atmosphere with significant opportunities
for employees. If you are interested in contributing to a
member-centric, creative, and collaborative workforce while deeply
influencing top leaders and institutions in healthcare, The Academy
could be the right place for you!Position Summary:Account Managers
on our Member Development team work to grow our member portfolio
while providing excellent service to current Academy members. The
Sr. Director, Member Development (Account Management) is
responsible for driving renewals across both Health System and
Industry member pools and manages a team of account managers
individually responsible for segments of the overall renewal pool.
This individual is responsible for coaching individuals with a
focus on serving and renewing current members while simultaneously
expanding the reach of The Academy by expanding existing members'
portfolios.Primary Job Duties:* Responsible for total Academy
Member renewal pool ensuring year over year renewals with a focus
on both revenue and logo retention * Ensure accountability of team
when on-boarding new members and setting up relationships for
long-term success; proactively looks for ways to improve member
experience * Manage account managers to create strategic account
plans that drive revenue growth in territory through creation and
renewal of enterprise level relationships and cross-sell in
existing member accounts * Meet regularly with Chief Member Officer
and broader Academy leadership team to report out on renewal and
growth metrics * Partner with Account Managers to support key
member relationship and renewal calls to deliver service plans,
manage member risk, and other executive team calls* Leverage
understanding of priorities, challenges, and opportunities within
the health system and/or Industry company space and help account
managers effectively map to Academy solutions* Surface new product
ideas through relationship development within the membership*
Collaborate with internal stakeholders on productizing offerings in
the Health System and Industry company markets* Partner with Chief
Member Officer to develop and expand talent of Account Management
team in support of overall firm growthMinimum Qualifications:*
Bachelor's degree required* 8+ years' experience in a Business
Development or Account management role* Experience directly
managing a team* Knowledge of healthcare industry and
trendsInterpersonal Skills & Attributes:* Collaborative * Able to
coach, grow, and develop talent* Able to drive commercial
conversations* Persistent* Customer-focused* Strategic problem
solver* Ability to influence others at senior levels*
Self-directed, organized, and resourceful* Excellent communication
and client facing skillsPhysical Demands:The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. While performing the duties of this job, the employee is
required talk and hear. Specific vision abilities required by the
job include close vision, and distance vision.Notice of Equal
Opportunity Employment:The Academy is committed to providing equal
employment opportunity to all persons regardless of age, color,
national origin, physical or mental disability, race, religion,
creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard
to public assistance, veteran status, or any other characteristic
protected by federal, state or local law. In addition, The Academy
will provide reasonable accommodations for qualified individuals
with disabilities. The Academy's goal is for our people to reflect
the communities in which we live and serve and to ensure
representation of women, people of color, veterans and individuals
with disabilities in our organization.Powered by
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Keywords: The Health Management Academy, Arlington , Sr. Director, Account Management, Executive , Arlington, Virginia
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