Account Manager

Company: The Lukens Company
Location: Arlington
Posted on: February 20, 2021

Job Description:

The Lukens Company (TLC) is an award-winning full-service direct response agency that is seeking an Account Manager to join our Nonprofit Practice in our Arlington, VA location once our office reopens (permanent remote not being considered). The Nonprofit Practice partners with a variety of museums, animal welfare organizations, social welfare organizations, aquariums, zoos, faith-based missions, and other clients and is staffed by awesome people looking to make a difference in the world.The Account Manager--will have a foothold in the direct response marketing industry and be ready to take the next step to build skills, not just to further your career and earn a living, but to also make the world a healthier, happier, safer place for ourselves, people around the world, and the next generation.What you'll be doing* Developing a deep understanding of your clients' organization and structure, knowing clients' product/services, and staying aware of client news and changes* Attending client meetings and establishing strong relationships with assigned accounts* Consulting with clients about specific campaign requirements and objectives while working with the Account Director to execute strategies in pursuit of program goals* Keeping internal and external teams up to date on campaign progress and results* Facilitating communications across various internal departments (creative, production, data analytics, etc.) to ensure that deadlines are met and campaigns are executed successfully* Proactively managing campaign schedules and project deadlines* Overseeing campaign package development and execution including art, imagery, proofs, data counts & dumps, setups, insertions, and inventory* Reviewing and analyzing results to guide client recommendations* Communicating and monitoring proper billing proceduresWhat we'd like to see* Bachelor's degree* 3-5 years of experience in marketing/advertising, fundraising, or project management (fundraising background preferred but not required)* Strong customer services skills and the ability to establish and maintain goodwill with clients* Effective communications--skills - both written and oral - giving you the ability to present information, respond, and follow up on questions and inquiries from clients and/or other managers with clarity* Excellent writing and editing skills, especially for industry-related documents (strategy proposals, creative briefs, results memos, etc.)* Self-starter with demonstrated capability to mange multiple projects, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines* Ability to work independently as well as with a team* Adept at problem solving and resolving conflicts* Exceptional organizational and planning skills and meticulous detail-orientation* Results-oriented "team first" attitude* Inclination to learn and grow professionally and expand knowledge of direct marketing and general print production* Desire to work for a values-driven company that seeks to improve the world for the better* Experience working with nonprofit organizations is a strong bonusWhat we offer* Competitive compensation* Generous PTO and holiday observances * Medical, dental, vision, life, and disability insurances* 401(k) program * Paid parental leave* Collaborative and entrepreneurial work environment * The opportunity to be part of a friendly, hardworking, and diverse team excited about producing high quality work and delivering great results for our clientsAbout usThe Lukens Company (TLC) is an award-winning full-service direct response agency that provides expert marketing and fundraising services to nonprofits, cultural organizations, advocacy groups, and political causes. We are a passionate team of creatives who partner with mission-driven organizations seeking innovative digital, data, and technology strategies to achieve bold goals that change the world for the better. Our 30+ years of experience across a diverse client base enables us to deliver unique, compelling marketing campaigns that captivate audiences and yield transformative results--- all while being delivered with an unparalleled commitment to our clients' missions.--Join us!

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