Membership Manager
Company: Kforce Finance and Accounting
Location: Arlington
Posted on: January 12, 2021
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Job Description:
RESPONSIBILITIES:Kforce has a client seeking a Membership
Manager in Arlington, VA. Responsibilities: * To implement the
membership development plan, manage departmental resources and set
workflow priorities* To hold regular departmental progress meetings
and circulate progress reports on activity against targets e.g.
growth projections, campaign effectiveness, response timescales for
membership inquiries, etc.* To anticipate problems and adjust the
allocation of resources accordingly* Intermediate AMS/CRM with day
to day use and management; Able to lead staff on proper usage and
updating necessary SOP's for internal staff* To contribute to the
membership development plan and review with the SVP of Membership
all departmental activity including: Member recruitment and
retention campaigns; To interpret membership recruitment and
retention statistics and review member research and make
recommendations; The sale and delivery of association services to
non-members* Other activity, including affinity and sponsorship
schemes: To offer ideas for improvement or change in all
operational areas; To manage member communications including
responding to member queries and the production and inventory of
membership and marketing material e.g. letters, newsletters,
e-bulletins and brochures; To manage member events; To maintain
accurate membership records and marketing databases; To manage
affiliate activity and relationships with external suppliers; To
maintain budgetary control for projects; Promote team building; To
conduct staff appraisals; To remain current with Association
policies and procedures; To perform ad hoc duties as requiredJob
Requirements:REQUIREMENTS:* A graduate with a business or marketing
degree* At least five years of membership administration
experience, preferably with a membership organization* Junior-level
supervision* A good knowledge of marketing, management,
administration, planning, budgeting, finance, market research and
member relationship management skills and techniques* Able to
establish and maintain effective working relationships with other
departments, members and suppliers* Strong project management and
organizational skill* Good written and oral communication skills*
IT literate: Familiar with using word processing, databases,
spreadsheets, project management software and web applications
including email, e-marketing, s-surveys, e-discussion groups,
etc.Kforce is an Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, pregnancy, sexual
orientation, gender identity, national origin, age, protected
veteran status, or disability status.
Keywords: Kforce Finance and Accounting, Arlington , Membership Manager, Executive , Arlington, Virginia
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