Membership Manager

Company: Kforce Finance and Accounting
Location: Arlington
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client seeking a Membership Manager in Arlington, VA. Responsibilities: * To implement the membership development plan, manage departmental resources and set workflow priorities* To hold regular departmental progress meetings and circulate progress reports on activity against targets e.g. growth projections, campaign effectiveness, response timescales for membership inquiries, etc.* To anticipate problems and adjust the allocation of resources accordingly* Intermediate AMS/CRM with day to day use and management; Able to lead staff on proper usage and updating necessary SOP's for internal staff* To contribute to the membership development plan and review with the SVP of Membership all departmental activity including: Member recruitment and retention campaigns; To interpret membership recruitment and retention statistics and review member research and make recommendations; The sale and delivery of association services to non-members* Other activity, including affinity and sponsorship schemes: To offer ideas for improvement or change in all operational areas; To manage member communications including responding to member queries and the production and inventory of membership and marketing material e.g. letters, newsletters, e-bulletins and brochures; To manage member events; To maintain accurate membership records and marketing databases; To manage affiliate activity and relationships with external suppliers; To maintain budgetary control for projects; Promote team building; To conduct staff appraisals; To remain current with Association policies and procedures; To perform ad hoc duties as requiredJob Requirements:REQUIREMENTS:* A graduate with a business or marketing degree* At least five years of membership administration experience, preferably with a membership organization* Junior-level supervision* A good knowledge of marketing, management, administration, planning, budgeting, finance, market research and member relationship management skills and techniques* Able to establish and maintain effective working relationships with other departments, members and suppliers* Strong project management and organizational skill* Good written and oral communication skills* IT literate: Familiar with using word processing, databases, spreadsheets, project management software and web applications including email, e-marketing, s-surveys, e-discussion groups, etc.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Finance and Accounting, Arlington , Membership Manager, Executive , Arlington, Virginia