Customer Success Manager

Company: Sparks Group
Location: Arlington
Posted on: March 28, 2020

Job Description:

Job Summary/Company: Are you a relationship driven professional with a passion for customer success?! Sparks has partnered with a rapidly growing tech company that is looking for experienced business-minded Account Managers to assist with cultivating relationships with various clients. If you are a resilient, solutions oriented professional with an entrepreneurial spirit,-- APPLY now!Responsibilities:Own the relationship of a portfolio of the company's top enterprise customers, including the full cycle process of initial onboarding, strategy development, product optimization, and retention Develop a trusted advisor relationship with clients, understanding their business strategy and KPIsServe as your clients' advocate internally by liaising with senior leaders across ID.me including sales, marketing, product, engineering, and supportMaximize value for your clients by influencing decision-makers to implement best practices and by leveraging our entire suite of services Qualifications/Background Profile:5+ years of experience in Customer Success, Account Management, Strategic Partnership, Business Development, or related area Demonstrated success in fast-paced and demanding environments Strong communication and interpersonal skills - ability to effectively cultivate client relationships Highly competitive, self-motivated, patient and a strong teammate who wants to make a major impact on some of the top brands in the world while having a lot of fun doing it! Bachelors Degree in Business/Marketing or relevant field (REQUIRED)

Keywords: Sparks Group, Arlington , Customer Success Manager, Executive , Arlington, Virginia