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Deputy Program Manager with Security Clearance

Company: ASRC Federal
Location: Arlington
Posted on: March 28, 2020

Job Description:

Job Description Position Deputy Program Manager Location 2733 S Crystal Dr Arlington Va Clearance Minimum: Must be clearable Preference: Active Secret Clearance and above responsible for assisting the Program Manager with the coordination and leadership of the overall administration of the program. The successful candidate may be called upon to perform the Program Management role as needed. This is a highly visible position as the Deputy supports the PM ensuring the program is prepared to support the emerging business needs and support of the Program. He/She will assist in the support of the PM in the overall direction of the day to day program activities, management, collaboration and communication with the TSA TSD OCE Senior Leadership & Management team. Insures the PM and TSA Management Leadership is communicated with and kept informed on operational issues that require their awareness or program requirements/issues that requires their action, guidance, oversight or approval. Addresses concerns and insures the ASRC teams focus is on the success of the Mission first. Will support the PM as required with the ASRC financial & staff resources for the success of the TSA TTAC Mission. Supports as if required the delivery of PMO financial, accounting, human resources, procurement and security support through ASRC's corporate resources. Communicates Program concerns to the PM and if required addresses Program issues and ensures the Onsite Management team meets the contracted ongoing mission/requirements. The Deputy Program Manager will work with the Management team and provide expertise and guidance in a broad area of IT Operational procedures and integrated technology. As a Lead Operations & Maintenance Manager he/she will support the PM as a key POC for daily operational status, engagement and alignment on architecture operational support, transition and technical priorities. The Deputy PM will support the PM in maintaining relationships with suppliers, system interface partners and service customers and support the management of broad-based technical support for network hosting and system integration, release management, system and application support, and growth and enhancements of system services. * Provides support and oversight for implementation, troubleshooting and maintenance of IT Systems* Manages IT system infrastructure and any processes related to these systems* Provides supports to IT systems including day-to day operations, monitoring and problem resolution for all of the client problems.* Provides second level problem identification, diagnosis and resolution of problems* Provides support for the dispatch system and hardware problems and remains involved in the resolution process.* Provides support for escalation and communication of status to TSA Management and internal customers ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.Requirements Requirements * 7x24 Operations Management experience and previous Management or Management support role* Associates Degree and/or 5-15 years related experience* TSA EOD Clearance* Ability to bridge the conversation between technical and non-technical staff.* Must possess experience in Operations / Maintenance, System architecture and associated hardware, mainframe, mini or client/server based* Management of various system, network and security monitoring tools* Management of monitoring tools (system, network and security)* Management of SLA and Performance metrics financial, accounting, human resources, procurement and security* Experience with well-known industry program/project management applications to include enterprise systems* Solid experience with system/database integration, scripting* Experience with HW systems* Setup of Test environments, processes and procedures* Experience with full system life cycle from requirements to design and implementation* Remedy/Clear Quest ticket system* Managerial experience such as, coaching, interpersonal communications, conflict resolution Education/Certification Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline with 7 or more years related professional experience. (Education can be substituted for 11 years of experience).

Keywords: ASRC Federal, Arlington , Deputy Program Manager with Security Clearance, Executive , Arlington, Virginia

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