L1 Enterprise Operations Engineer
Company: DIGITALSPEC LLC
Location: Washington
Posted on: April 24, 2024
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Job Description:
Job DescriptionJob Description
Position: L1 Enterprise Operations Engineer
Location: Washington, DC or Beltsville, MD
Education: Associate's Degree or Equivalent Experience
Clearance: DoD Secret Clearance (Active clearance preferred)
The L1 Enterprise Operations Engineer is a vital member of the
Enterprise Operations team responsible for monitoring and
maintaining the server environment for a Federal Government agency.
This role involves real-time server monitoring, stakeholder
communication, troubleshooting, and collaboration with Systems
Administrators to ensure the continuous operation of critical
systems. The L1 Enterprise Operations Engineer also plays a crucial
role in responding to outages and facilitating the resolution of
server-related issues.
Key Responsibilities:
- 1-3 years of experience with IT or computer information
systems.
- Experience supporting enterprise infrastructure, data centers, or
similar help desk experience.
- Experience with the use of IT Service Management (ITSM) tools or
ticketing systems, including ServiceNow.
- Knowledge of Microsoft 365 suite such as Outlook, SharePoint,
Word, Excel.
- Ability to perform quality work within deadlines with or without
direct supervision.
- Strong attention to detail.
- Professional interaction with other employees, customers, and
suppliers.
- Effective teamwork skills to collaborate with colleagues on all
assignments.
- Ability to work independently while recognizing the importance of
communication and coordination with other employees and
organizations.
- Strong willingness and ability to learn and adapt to new
technologies, processes, and a constantly changing environment.
- Knowledge of VMware vSphere is a plus.
Corporate Performance Standards: In the performance of their
respective tasks and duties all employees are expected to conform
to the following:
About DIGITALSPEC, LLC
DIGITALSPEC, LLC (DSPEC) is a Small Business Administration (SBA)
certified 8(a), ISO 9001, 20000, and 27001 company founded in 2005
and headquartered in Fairfax, VA. We are a leading provider of
Business Consulting Services and Technical Solution Services
delivering true business value and return on investment to Federal
clients in the metropolitan Washington, D.C area. DSPEC provides
solutions and services in markets such as: Homeland Security and
Law Enforcement, Defense and Intelligence, Financial Services, and
Social & Citizen Services. We work collaboratively with clients to
create solutions that 'fit' the client environment and use industry
best practices.
Company DescriptionDIGITALSPEC, LLC (DSPEC) is a Small Business
Administration (SBA) certified, ISO 9001, 20000, and 27001 company
founded in 2005 and headquartered in Fairfax, VA. We are a leading
provider of Business Consulting Services and Technical Solution
Services delivering true business value and return on investment to
Federal clients in the metropolitan Washington, D.C area. DSPEC
provides solutions and services in markets such as: Homeland
Security and Law Enforcement, Defense and Intelligence, Financial
Services, and Social & Citizen Services. We work collaboratively
with clients to create solutions that 'fit' the client environment
and use industry best practices.Company DescriptionDIGITALSPEC, LLC
(DSPEC) is a Small Business Administration (SBA) certified, ISO
9001, 20000, and 27001 company founded in 2005 and headquartered in
Fairfax, VA. We are a leading provider of Business Consulting
Services and Technical Solution Services delivering true business
value and return on investment to Federal clients in the
metropolitan Washington, D.C area. DSPEC provides solutions and
services in markets such as: Homeland Security and Law Enforcement,
Defense and Intelligence, Financial Services, and Social & Citizen
Services. We work collaboratively with clients to create solutions
that 'fit' the client environment and use industry best
practices.
Keywords: DIGITALSPEC LLC, Arlington , L1 Enterprise Operations Engineer, Engineering , Washington, Virginia
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