Senior Voice Network Engineer

Company: VAE, Inc.
Location: Arlington
Posted on: May 21, 2023

Job Description:

OVERVIEW: VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.JOB TYPE: Full-timeLOCATION: Arlington, VA 22204 US (Primary)JOB DESCRIPTION:

• Responsible for the health and maintenance of a large, complex networking infrastructure.
• Providing network administration and operational support to more than 9000 network attached telephone devices.
• Provide comprehensive network administration, security enhancements and remediation, and troubleshooting of network devices such as routers, switches, and VoIP with a particular concentration on SIP.
• Understanding of best practices pertaining to network security and may require the development, deployment, and integration of network security services.
• Provides problem and incident resolution, including dealing with software and hardware vendor technical support
• Deploy and maintain network hardware, peripherals, services, and settings in accordance with industry standards and project/operational requirements
• Performs daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs
• Documents and performs network upgrades and modifications during ASI windows
• Provides on-call troubleshooting and issue resolution as required
• Develops and maintains installation and configuration procedures
• Partner with the information security personnel to assess potential exposure to vulnerabilities, identify mitigation plans, and ensure compliance with enterprise security baselines and standards
• Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client as a whole.
• Develop scripts and other automation solutions to aid in the completion of migration and integration tasks.
• Review problems to understand the root causes of issues and ensure proper fixes are implemented
• Provides phone support to users during the time of peak demand as needed.
• Inform management in a clear, concise, and timely manner of any customer or technical issues
• Be responsive and decisive on adjusting architecture as customer requirements and technology evolves
• Coordinate with on-site support personnel while troubleshooting
• Use enterprise service management tools to initiate, respond and track service requests
• Create reports and analyze performance metrics
• Adhere to change management processes and procedures QUALIFICATIONS:
  • Active Secret clearance
  • 8+ years of related experience
  • Bachelor's Degree in a related field. Work experience considered in lieu of degree.
  • DoD 8570 IAT Level II Certification or higher
  • One or more of the following active network certifications:
    • Cisco Certified Network Administrator (CCNA)
    • Cisco Certified Network Professional (CCNP)
    • Juniper Network Certified Internet Associate (JNCIA-Junos)
    • Juniper Network Certified Internet Specialist (JNCIS-ENT)
    • Or Related Telephony Certification from Avaya, Nortel, AT&T, etc.
    • Broad understanding of network infrastructure topologies, security policies, firewalls, and the L2/L3 switch, SBC, and router infrastructure
    • Extensive experience troubleshooting, managing and monitoring the health of Cisco and Juniper routers and switches
    • In depth knowledge of TCP/IP protocols.
    • Experience deploying, managing, and troubleshooting network systems, switching, and routing protocol standards such as: TCP/IP, MPLS, OSPF, BGP, SDN, SIP, and 802.1x.
    • Experience managing and troubleshooting DNS, DHCP, IPAM, and NTP in a large multi-site environment
    • Experience using network management and analysis tools such as SNMP probes, network taps, and traffic analyzers
    • Experience with Network Management & Performance platforms, such as NetScout, IBM NetCool, Solarwinds NMS products, NetBrain, Infovista
    • Experience building configurations using CLI
    • Experience with network security, including firewall, IDS/IPS, VPN, and vulnerability remediation
    • Experience creating & updating network topologies using Visio
    • Creating and documenting processes and creating work instructions
    • Experience working directly with customers
    • Experience with supporting teleworkers and remote access technologies
    • Experience creating scripts to automate routine administration tasks
    • Possess flexibility to operate in a highly dynamic environment while ensuring a high level of operational effectiveness
    • Excellent verbal skills and ability to communicate effectively with people who have varying degrees of technical expertise Desired Qualifications:
      • Experience with DHCP deployment; Infoblox IP Address Management (IPAM) and DHCP preferred
      • Experience utilizing Remedy ITSM
      • Experience administering and troubleshooting server operating systems such as Linux, Windows, or UNIX
      • Experience managing Cisco Prime/Junos Space
      • Experience with LDAP/PKI preferred CLEARANCE LEVEL: SecretCERTIFICATIONS: 8570 IAT Level II Certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.PI216793832

Keywords: VAE, Inc., Arlington , Senior Voice Network Engineer, Engineering , Arlington, Virginia