Voice Data Engineer
Company: Leidos
Location: Arlington
Posted on: January 27, 2023
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Job Description:
DescriptionJob Description:The Leidos Defense Group has a career
opportunity for a Voice Data Engineer at The Pentagon, National
Capital Region.JOB SUMMARY: Voice Data Engineer in support of the
AFNCR IT Services program. The AFNCR IT Services program provides
support services for information systems for Headquarters Air Force
(HAF), Air Force District of Washington (AFDW), Office of the
Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air
Force activities within the AFNCR missions to include the Pentagon,
Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and
other locations, leased spaces, and alternate sites. The major
support areas are: IT Operations and Maintenance; Plans, Projects,
and Engineering (PP&E). The senior leaders and national defense
missions that are supported require that the AFNCR operations never
fail, resulting in a fast-paced, challenging, but also rewarding
environment. The successful candidate will support engineering and
maintenance of NMCC Telecommunication systems. Systems include
Defense Red Switch Network, Multimedia, and C4 Computer Systems and
Tech Control. The Position requires deep understanding of and
ability to apply principles, theories, and concepts of technical
domain and has broad understanding of other related specialty
areas.Primary Responsibilities:Troubleshoots and maintains Nuclear
Command and Control Computer Systems.Provides nuclear threat
warning and Command and Control support to the NMCC and other
Department of Defense components throughout the National Capital
Region.Coordinates maintenance and operational actions directly
with the Joint Staff, DDO, CWO, and the Joint Staff Surveillance
Officer.Provides 24/7 maintenance for Processing Display Subsystem-
Migration (PDS- M) for the DDO, Surveillance Officer, and all
Secure Operation Teams. Conducts risk and vulnerability assessments
of installed information systems to identify vulnerabilities,
risks, and protection needs.Performs maintenance of Ground
Communication Network Modernization (GCNM), Command and Control,
Battle Management and Communications (C2BMC), Communications
Processing System (CPS), and the components used to make these
systems work including smart routers, keyboards, cabling, servers,
and personal computers.Maintains a comprehensive quality assurance
program for diverse platforms that covers, file backup and
recovery, equipment maintenance, and quality control of systems
processing and outputs.Support 100 Core, Crisis and Staff Customers
in The Pentagon in support of the NMCC.Daily interaction with
Senior Officers and Senior GS Civilians to troubleshoot computer
problems.Address any immediate customer issues and elevates any
problems to the C4 Maintenance lead to resolve any customer
issues.Perform hardware and software diagnostics.Coordinate with
the Communication Focal Point Manager any outages or issues with
equipment other than the typical desktop issues.Troubleshoot
Microsoft Office 365.IT Service Management through Remedy
22.0.Professionally troubleshoot laptops and desktops.Experience
with Bomgar and Windows PowerShell.Experience with Active Directory
and NetIQ Directory and Resource Administrator.Experience with
Remote Desktop.Comfortable in a fast-paced environment.Technically
strong and able to make quick, sound decisions.Provide engineering
support to installation and configuration projects.Provide support
for Cyber and Risk Management validation and controls.Develop
engineering solutions and remediate system security issues and
concerns.Conduct Desktop Support in the areas of Password Resets,
Antivirus updates for Windows and Linux based machines.Basic
Qualifications:Bachelor's degree with 2+ years of relevant
experience or a Master's degree and less than 2 years of relevant
experience. Additional years of related experience, training,
and/or certifications accepted in lieu of a degree.Experience with
the support of IT Communications equipment in a Window / Microsoft
enterprise environment.Experience with the following and or similar
products, Remedy, Active Directory, Bomgar, Windows PowerShell and
MS Office 365.Currently possess Security+ce certification.Currently
possess a DoD TS/SCI security clearance.Preferred
Qualifications:Experience working telecommunications systems in a
command center environment including a background in one or more of
the following areas: Cryptographic Systems, Multimedia Systems,
Defense Red Switch Network, Tech Control, Command and Control
Computer Systems, Nuclear Command and Control.Pay Range:Pay Range
$54,600.00 - $84,000.00 - $113,400.00The Leidos pay range for this
job level is a general guideline only and not a guarantee of
compensation or salary. Additional factors considered in extending
an offer include (but are not limited to) responsibilities of the
job, education, experience, knowledge, skills, and abilities, as
well as internal equity, alignment with market data, applicable
bargaining agreement (if any), or other law.
Keywords: Leidos, Arlington , Voice Data Engineer, Engineering , Arlington, Virginia
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