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Resident Services Manager - Education

Company: AHC Inc.
Location: Arlington
Posted on: June 20, 2022

Job Description:

The general purpose of resident services is to offer programs that will improve the quality of life at AHC properties and strengthen the neighborhoods where AHC properties are located. Resident Services offers programs for all age groups, but focuses primarily on children and teens. After-school and summer programs for youth comprise the largest part of resident services programming. Workshops, classes and field trips are offered during the year for adults and senior citizens.The Resident Services Manager is responsible for planning and delivering impactful, culturally inclusive, and resident-informed programming in multi-family communities in Arlington, Virginia. His/her responsibilities include providing afterschool and teen tutoring programming, connecting residents with needed and available community resources, and coordinating and implementing social activities and health and educational programs. - -Responsibilities include:

  • Directing and Managing Programs: -Plan and lead educational and recreational activities for children and youth, including after-school activities and summer camp for elementary school students and a teen program that involves tutoring, workshops, and field trips for middle and high school students. Programs for elementary school students are designed to foster students' academic success, with a special emphasis on teaching basic skills like reading and organization, and to help them develop essential life skills. -Programs for middle and high school students are designed to foster students' academic success with emphasis on "life after high school", develop essential life skills, and provide workshops that lead to self-exploration and development of self-identity. Programs for adults include, parent workshops, financial literacy, ESL, adult-led community development projects etc. In addition to regular programming, he/she will provide community building events like backpack giveaways, Toys for Tots, Holiday dinners, etc.
  • Recruiting Participants for Programs: -Communicate with current program participants, parents and other residents and advertise programs through the production of a monthly calendar of events, other fliers and announcements and the writing of articles for community newsletters to recruit participants for programs (in English and Spanish).
  • Building and Maintaining Partnerships: -Build relationships with partners such as public libraries, Arlington County Programs, other local non-profits, and neighborhood schools in order to better serve residents. -Staff works with neighborhood schools to gain a better understanding of the needs of the children and youth in AHC programs. In some cases, hold regular office hours at the neighborhood school to facilitate good communication among school personnel, families and AHC staff. In all cases, work with teachers to get input about how to best support the academic and social development of each child involved in after school or tutoring programs.
  • Coordinating New Programs and Other Initiatives: -Work with volunteer groups, property management staff, county staff and staff of other community-based non-profits to coordinate additional on-site programs.
  • Coordinating and Leveraging Volunteers: -Coordinate with and supervise volunteers to work as tutors/mentors and computer teachers and to help meet other community needs. Support volunteers by providing an orientation, curricula, when appropriate, and other necessary program materials.
  • Supervising staff: -Provide supervision and support for Resident Services Coordinator and undergraduate/graduate intern(s). -
  • Managing Data and Meeting Requirements of Grants: -Use systems to collect statistics on how the center is being used and by whom as well as performance outcome measures. Compile and enter relevant data into monthly reports, database and help produce reports to fulfill requirements of grants and to assist in obtaining more funding in order to continue and expand community activities. Assist with the development of ideas for new grant projects.
  • Providing Information and Referrals to Residents: -Use resources available to gather information to help residents address their social service and educational needs through programs and agencies available in the larger community. Assist residents in completing forms and applications and help them make linkages to appropriate agencies. -
  • Maintaining Community Spaces and Equipment: -Coordinate use of all community rooms between AHC programs and community partner programs. -Ensure that groups using the community room and computer center clean up after each activity and take care of the equipment in each room. Update the bulletin boards and community calendar at each site. Maintain computer equipment by coordinating technical support for adjustments and repairs, as necessary, and upgrades, as possible.Minimum requirements:
    • Bachelor's degree plus at least 3 years of work experience (Education and Social Work degrees preferred)
    • Strong interpersonal, communication -and organizational skills
    • Strong motivation and the ability to work independently but also as a team with many different partners. -
    • Experience working with youth and the desire to work with youth and young adults
    • Ability to interact with a diverse population of clients both in terms of age, economic status and cultural background
    • Computer skills in Microsoft Office-excel, word, outlook (PowerPoint -and -Publisher preferred)
    • Experience using a database.---For immediate consideration, please email your cover letter and resume to or visit & apply on our website, under the 'About Us' tab.EOE

Keywords: AHC Inc., Arlington , Resident Services Manager - Education, Education / Teaching , Arlington, Virginia

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