Veterinary Receptionist

Company: Veterinary Innovative Partners
Location: Centreville
Posted on: May 28, 2023

Job Description:

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.ResponsibilitiesGreet and welcome guests as soon as they arrive at the officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxingHandle administrative duties such as scheduling appointments or calling patients in the examination room by priorityKeep accurate records and logsReassure clients that their pets are being cared for and explain issues (e.g. lack of appointments, insurance matters)RequirementsProven work experience as a Receptionist, Front Office Representative or similar roleProficiency in Microsoft Office SuiteHands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeHigh school degree; additional certification in Office Management is a plusExcellent communication skillsPatient and caring personalityAbility to follow instructions properlyComfortable being around animals (cats, dogs, birds, reptiles etc.)Ability to meet the physical demands of the job (e.g. lift up to 40 lbs)BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)

Keywords: Veterinary Innovative Partners, Arlington , Veterinary Receptionist, Administration, Clerical , Centreville, Virginia