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Receptionist II

Company: Armed Forces Services Corporation
Location: Arlington
Posted on: November 19, 2021

Job Description:

Experienced level receptionist tasked with ensuring professional, efficient and courteous coverage of the reception area and performing a wide variety of office duties/special projects.

  • Operates multiple-line telephone system handling all incoming calls promptly and professionally. Transfer all calls to the appropriate person or executive assistant.
  • Ensures that the telephone lines are open and functioning properly and the reception desk is covered during business/working day and that the phones are transferred appropriately (after hours, weekends, holidays, early closings, etc.).
  • Provides training on phone usage to relief operators/executive assistants.
  • Handles crisis calls by remaining calm and courteous and assures the caller you will stay on the line until their call is transferred to live assistance.
  • Notifies management of problems within the receptionist area.
  • Greets all visitors and announce their arrival to the appropriate person in a professional and courteous manner. Coordinate with security and utilize cameras and buzzers when necessary.
  • Receives mail and deliveries and distribute according to office procedures. May prepare outgoing mail.
  • Under general supervision and as directed, performs a wide variety of administrative duties such as preparation of projects using word processing, spreadsheet and/or graphic software, proofreading and binding, or with more complex and detailed projects such as research, collection and compiling of data, then maintaining, or manipulating a moderately complex, computerized database and/or spreadsheet for recording that data.
  • Performs other general office/administrative duties as assigned.

    Other Job Requirements

    Responsibilities
    • 2+ years of receptionist/office support experience.
    • Ability to type an average of 40 WPM.
    • Ability to multi task and meet deadlines.
    • Ability to understand and follow instructions, policies and procedures.
    • Demonstrated history of reliability and punctuality.
    • Demonstrated proficiency with Microsoft Office Product Suite (Word, Excel, PowerPoint). Ability to quickly learn and use new software applications as needed.
    • Maintain a positive attitude with excellent interpersonal skills.
    • Maintain sensitive and confidential information.
    • Must be flexible and adaptable to change.
    • Organized with strong attention to detail.
    • Strong verbal and written communication skills, both in person and on the telephone.

      General Job Information

      Title
      Receptionist II

      Grade
      16

      Work Experience
      Administrative Support

      Education
      GED (Required), High School (Required)

      License and Certifications - Required

      License and Certifications - Preferred

      Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
      Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their
      position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Keywords: Armed Forces Services Corporation, Arlington , Receptionist II, Administration, Clerical , Arlington, Virginia

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