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Receptionist II

Company: Armed Forces Services Corporation
Location: Arlington
Posted on: November 19, 2021

Job Description:

Experienced level receptionist tasked with ensuring professional, efficient and courteous coverage of the reception area and performing a wide variety of office duties/special projects.

  • Operates multiple-line telephone system handling all incoming calls promptly and professionally. Transfer all calls to the appropriate person or executive assistant.
  • Ensures that the telephone lines are open and functioning properly and the reception desk is covered during business/working day and that the phones are transferred appropriately (after hours, weekends, holidays, early closings, etc.).
  • Provides training on phone usage to relief operators/executive assistants.
  • Handles crisis calls by remaining calm and courteous and assures the caller you will stay on the line until their call is transferred to live assistance.
  • Notifies management of problems within the receptionist area.
  • Greets all visitors and announce their arrival to the appropriate person in a professional and courteous manner. Coordinate with security and utilize cameras and buzzers when necessary.
  • Receives mail and deliveries and distribute according to office procedures. May prepare outgoing mail.
  • Under general supervision and as directed, performs a wide variety of administrative duties such as preparation of projects using word processing, spreadsheet and/or graphic software, proofreading and binding, or with more complex and detailed projects such as research, collection and compiling of data, then maintaining, or manipulating a moderately complex, computerized database and/or spreadsheet for recording that data.
  • Performs other general office/administrative duties as assigned.

    Other Job Requirements

    • 2+ years of receptionist/office support experience.
    • Ability to type an average of 40 WPM.
    • Ability to multi task and meet deadlines.
    • Ability to understand and follow instructions, policies and procedures.
    • Demonstrated history of reliability and punctuality.
    • Demonstrated proficiency with Microsoft Office Product Suite (Word, Excel, PowerPoint). Ability to quickly learn and use new software applications as needed.
    • Maintain a positive attitude with excellent interpersonal skills.
    • Maintain sensitive and confidential information.
    • Must be flexible and adaptable to change.
    • Organized with strong attention to detail.
    • Strong verbal and written communication skills, both in person and on the telephone.

      General Job Information

      Receptionist II


      Work Experience
      Administrative Support

      GED (Required), High School (Required)

      License and Certifications - Required

      License and Certifications - Preferred

      Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
      Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their
      position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Keywords: Armed Forces Services Corporation, Arlington , Receptionist II, Administration, Clerical , Arlington, Virginia

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