Employee Benefits Account Manager
Company: Harrison Gray Search & Consulting
Location: Mc Lean
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Benefits Account Manager
Harrison Gray Search has partnered with an award-winning, privately
held insurance and financial services firm to find an experienced
Benefits Account Manager . Our client is a premier, all-lines
broker that has been recognized as a "Best Place to Work" and holds
a gold standard for excellence in customer service. Role Overview
The Benefits Account Manager is a client-facing professional
responsible for managing the daily operations and serving as the
primary point of contact for an assigned book of business. This
role involves high-level collaboration with Account Executives
throughout the pre-renewal, renewal, and post-renewal phases to
ensure a seamless client experience. Key Responsibilities Account
Management: Act as the main day-to-day contact for clients,
managing operations and leading service calls. Marketing &
Analysis: Manage renewal and new business carrier marketing and
analysis using established workflows. Implementation & Audits:
Spearhead carrier and vendor implementation and facilitate
post-renewal audits. Communication: Create benefits communication
materials and presentations for clients. Issue Resolution: Handle
escalated billing, eligibility, and claim requests, and resolve any
carrier or vendor errors. Leadership: Educate, train, and mentor
team members while delegating tasks as appropriate. Documentation:
Maintain accurate records of all activities in the agency
management system. Qualifications Licensing: Must hold an active
Life & Health Insurance license. Professional Experience: At least
5 years of experience in employee benefits service. Market
Expertise: A minimum of 2–3 years of experience managing a book of
business in the 50 lives market. Technical Skills: Proficiency in
Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience
with agency management systems. Preferred Knowledge: Experience
with level-funded and self-funded plans is preferred. Location:
Local residency (MD, DC, VA) is preferred to attend open enrollment
meetings as needed. Compensation & Culture Work Environment: This
is a hybrid role within a supportive and professional organization.
Pay: Salary is commensurate with qualifications and experience.
Incentives: Bonus opportunities are available based on retention,
new business, and client satisfaction goals. Benefits: A
comprehensive package is offered, including health, dental, life
insurance, 401K, and disability coverage.
Keywords: Harrison Gray Search & Consulting, Arlington , Employee Benefits Account Manager, Accounting, Auditing , Mc Lean, Virginia
