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Senior Associate, Center for Healthy Aging

Company: National Council on Aging
Location: Arlington
Posted on: January 22, 2023

Job Description:

National Council on Aging

Are you passionate about vaccination? Looking to innovate, grow, and make a positive impact on the lives of others? Join a nonprofit service and advocacy organization whose mission is to improve the lives of older adults, especially those who are struggling. We are NCOA and we believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. NCOA, a national voice for every American's right to age well, has an exciting opportunity for a Senior Associate, Center for Healthy Aging in its Crystal City, VA office or remotely from one of the other states where NCOA currently has staff. The Senior Associate, Center for Healthy Aging will provide strategic and project management guidance, insight and coordination in support of a new nationwide vaccine outreach initiative among senior centers, community-based organizations, coalitions, and stakeholders with the goal of ensuring that all NCOA subgrantees and or partners have the capacity, tools, and resources necessary to develop and implement programs that meet the current and future needs of diverse older adults across the U.S. This initiative will engage senior centers and other community-based organizations with grants to ensure that older adults and people with disabilities are aware of and have access to vaccinations. With rapid response coordination and relationship management both internally and externally of the vaccine outreach team, the senior associate will provide management and input over the direct technical assistance of subgrantees and help to shape a responsive and accountable process of data collection and integrity, educational programming, and status reports throughout the project director's designated workflow. The Senior Associate will use well-developed organization skills, resourcefulness, and passion about community building and network activation to advance this work. The senior associate will provide management, support, and preservation of day-to-day data integrity of the new vaccine outreach project through the following focus areas:

  • Administrative Oversight and Compliance
    • Program Implementation and Project Management Support
      • Capacity Building and Relationship Management. The Senior Associate will also contribute to the strategic management and coordination of marketing and communications activities related to a cross-sector pool of subgrantees and the staff associated within the rapid response new vaccine outreach initiative. This role works collaboratively within the Center for Healthy Aging (CHA) team, cross-functional teams (IT, CRM, MarCom, Policy, Partnerships, Research and Evaluation, and designated outside consultants), using strong relationship management, communication, organizational, and problem-solving skills to provide regular written and verbal reports and program updates communicated internally and externally. This grant-funded position would start two weeks after the awarding of a new grant anticipated in late December. Key responsibilities include the following: Administrative Oversight and Compliance:
        • Ensures that a general understanding of grant compliance and metrics/objective setting is communicated throughout the project teams.
        • Distills technical and analytical information about specific subgrantee or test case information and messages it internally and externally within the specified team or department. Program Implementation and Support
          • Plans for, sets, and achieves large-scale programmatic objectives through successful use of prioritization and emotional intelligence for high-touch solutions building among teams.
          • Provides fiscal oversight and support of grant objectives alongside project director and grant management team, including managing budgets, iterative process and mapping workflows, while maintaining a sense of what is ultimately needed for future evaluation efforts.
          • Works closely with the project director and the Center for Healthy Aging, IT, Research, consultants, and others internally to achieve NCOA's goal of significantly improving the health and well-being of 40 million older adults by 2030. Capacity Building and Relationship Management
            • Uses relationship management skills and empathy in building connections, working with new stakeholders for NCOA's work and resources, and identifying opportunities for alignment at the local level and NCOA among subgrantees.
            • Remains flexible in a fast-paced and dynamic project period and ecosystem of teams, individuals, and relationship building, using ambiguity as an opportunity.
            • Supports the project director in regular check-ins, meetings, and (TA) technical assistance trainings among and for subgrantees, federal partners, and NCOA staff both internal and external to this project.
            • Facilitates and provides ownership and accountability for status and strategic reports to necessary partners to relay challenges, opportunities, and source stories among subgrantees for broader NCOA initiatives holistically.
            • Provides strategic management and guidance to program associate around technical assistance to senior centers and other community-based organizations involved in the vaccine outreach program.
            • Provides strategic support and participates in key outreach activities to include communications with grantees, sourcing of materials, and webinar set-up.
            • Works closely with vaccine outreach team to ensure data compliance.
            • Provides strategic support and subject matter expertise on the recruitment, engagement, and cultivation of locations to include in a searchable database of senior center programs and affiliated community-based organizations.
            • Supports the setup, monitoring, and exporting of online surveys in Qualtrics, SurveyMonkey, and other systems.
            • Distills complex information into simple and compelling messages for maximum clarity, understanding, and impact.
            • Contributes to routine reports, such as issue briefs, community partner surveys, and Administration for Community Living (ACL) semi-annual grant progress reports.
            • Supports, contributes to, and meets deadlines for healthy aging pilot projects and initiatives.
            • Participates in occasional speaking engagements, and conference presentations.
            • In collaboration with NCOA colleagues, contributes to planning, promoting, facilitating, and coordinating webinars and NCOA's annual conference, Age+Action. Professional Experience/Qualifications:
              • Bachelor's degree and 5+ years of experience in program administration, project management, partner engagement, and or management.
              • Demonstrated track record of strategic, focused, and collaborative business acumen.
              • Self-initiative and solution-focused orientation to learn new technical skills, resolve problems, and seek help when needed.
              • Excellent organizational, administrative, and analytical skills that support the management of risk to strengthen successful outcomes of project-based work.
              • Familiarity with the issues facing community-based organizations serving older adults and passion about NCOA's mission is a plus.
              • Experience with customer relationship management.
              • Familiarity with partner engagement and product or sales; asset recruitment is a plus.
              • Familiarity with grants management and large-scale budgets.
              • Ability to interpret administrative, accounting, and or audit requirements that are specific to federally funded grants, and their associated statutory provisions, agency regulations, and guidance.
              • Ability to understand and successfully contribute to workflows and project management lifecycles is a plus.
              • Demonstrated ability to effectively multi-task, prioritize adhering to timelines, meet deadlines in a fast-paced environment, and achieve high performance goals.
              • Familiarity with Salesforce or other database systems as well as digital platforms and tools (such as WizeHive and DocuSign) is a plus.
              • Strong technology skills, including advanced features in Excel and Microsoft Office.
              • Strong writing, editing, and document formatting skills.
              • Ability to interface with a variety of stakeholders and contribute positively to the team.
              • Spanish language capabilities (conversational and in writing) a plus. NCOA is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or any other characteristic protected by applicable law. NCOA believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.


Keywords: National Council on Aging, Arlington , Senior Associate, Center for Healthy Aging, Accounting, Auditing , Arlington, Virginia

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