Retail Pharmacy Technician- FT Georgetown
Company: MEDSTAR HEALTH
Location: Washington
Posted on: May 4, 2024
Job Description:
General Summary of Position
Assists pharmacist(s) in all areas of pharmacy operations,
including prescription preparation, sales transactions, customer
service, and purchasing and inventory maintenance. MedStar Pharmacy
is committed to providing world-class, compassionate care to every
patient, every time, at every touch point. All associates are
accountable for their role in meeting patient experience
standards.
Primary Duties and Responsibilities
- Contributes to the achievement of established department goals
and objectives and adheres to department policies, procedures,
quality standards, and safety standards. Complies with governmental
and accreditation regulations.
- Organizes prescription orders on the counter in order of
priority; retrieves labels from the printer; arranges paperwork,
labels, monographs, and bags; uses appropriate stamps and notes;
and, retrieves stock from the shelf.
- Performs phone and face-to-face customer service functions such
as: taking in refill requests, new prescriptions, calls doctors for
refill authorizations and pre-authorizations. Troubleshoots
patients' questions and concerns.
- Prepares prescriptions for dispensing: counts and verifies
medication, labels vials appropriately, and, prioritizes
waiters.
- Processes cash, check, credit card, and payroll deduction
transactions; secures appropriate signatures; ensures compliance
with HIPAA requirements; prepares delivery tickets; reconciles
delivery transactions; performs end of day register procedures;
runs daily cash report and completes deposits as assigned.
- Processes refills, and performs data entry of new prescriptions
including demographics, insurance plans, and prescription
information under the supervision of a pharmacist and according to
policy; brings to the attention of a pharmacist any claims
requiring overrides or interventions; troubleshoots insurance claim
rejects; and, follows up on problem prescriptions.
- Receives, checks, and puts away the daily order; returns
medication to the shelf after filling; follows established
inventory management procedures; participates in physical inventory
process at intervals determined by management.
- Greets customers immediately either in person or within three
rings via telephone; performs intake of refill requests and new
prescriptions, gathers patient demographics and insurance
information; clearly marks and prioritizes waiting customers.
Monitors the waiting room, by making sure they know who is waiting
and whom they are waiting for.
- Participates in meetings and on committees and represents the
department and hospital in community outreach efforts. Participates
in multi-disciplinary quality and service improvement teams.
Minimum Qualifications
Education
- High School Diploma or GED required
- Experience
- 1 year 6 months pharmacy technician experience in a retail
setting or equivalent training. required Licenses and
Certifications
- Must have successfully completed the pharmacy technician
certification through the nationally accredited certification
examination of PTCB (Pharmacy Technician Certification Board)
within 180 Days required or
- the ExCPT (Exam for the Certification of Pharmacy Technicians)
within 180 Days required and
- DC Pharmacy technician licensure where the pharmacy is located
required Knowledge, Skills, and Abilities
- Basic computer skills.
- Basic math skills.
- Verbal and written communication skills.
- Excellent customer service skills and problem-solving
skills.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others
well begins with how we treat each other. We work hard to foster an
inclusive and positive environment where our associates feel
valued, connected, and empowered. We live up to this promise
through:
- Strong emphasis on teamwork - our associates feel connected to
each other and our mission as an organization. In return, our
effective team environment generates positive patient outcomes and
high associate satisfaction ratings that exceed the national
benchmark.
- Strategic focus on equity, inclusion, & diversity - we are
committed to equity for all people and communities. We continue to
build a diverse and inclusive workplace where people feel a sense
of belonging and the ability to contribute to equitable care
delivery and improved community health outcomes at all levels of
the organization.
- Comprehensive total rewards package - including competitive
pay, generous paid time off, great health and wellness benefits,
retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest
healthcare provider in the Baltimore-Washington, D.C. region, there
are countless opportunities to grow your career and fulfill your
aspirations. About MedStar Health
MedStar Health is dedicated to providing the highest quality care
for people in Maryland and the Washington, D.C., region, while
advancing the practice of medicine through education, innovation,
and research. Our team of 32,000 includes physicians, nurses,
residents, fellows, and many other clinical and non-clinical
associates working in a variety of settings across our health
system, including 10 hospitals and more than 300 community-based
locations, the largest home health provider in the region, and
highly respected institutes dedicated to research and innovation.
As the medical education and clinical partner of Georgetown
University for more than 20 years, MedStar Health is dedicated not
only to teaching the next generation of doctors, but also to the
continuing education, professional development, and personal
fulfillment of our whole team. Together, we use the best of our
minds and the best of our hearts to serve our patients, those who
care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures
equal opportunity for all applicants and employees. We hire people
to work in different locations, and we comply with the federal,
state and local laws governing each of those locations. MedStar
Health makes all decisions regarding employment, including for
example, hiring, transfer, promotion, compensation, benefit
eligibility, discipline, and discharge without regard to any
protected status, including race, color, creed, religion, national
origin, citizenship status, sex, age, disability, veteran status,
marital status, sexual orientation, gender identity or expression,
political affiliations, or any other characteristic protected by
federal, state or local EO laws. If you receive an offer of
employment, it is MedStar Health's policy to hire its employees on
an at-will basis, which means you or MedStar Health may terminate
this relationship at any time, for any reason.
Keywords: MEDSTAR HEALTH, Arlington , Retail Pharmacy Technician- FT Georgetown, Healthcare , Washington, Virginia
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